Privacy Policy

Welcome to Head Spa Temecula ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (www.headspatemecula.com), book appointments, purchase gift cards, communicate with us, or opt in to SMS text messaging.

1. Information We Collect

We may collect the following categories of information:

• Information You Provide Directly: Name, email address, phone number, mailing address, appointment details, service preferences, and information submitted through contact forms or pop-up forms.

• Information Collected Automatically: IP address, browser type, device information, pages viewed, time spent on site, referring websites, and cookies/tracking technologies (e.g., Google Analytics, Meta Pixel).

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments.

• Process payments and gift card purchases.

• Respond to inquiries and customer service requests.

• Improve our website, services, and customer experience.

• Deliver targeted advertisements (excluding SMS data).

3. SMS Opt-In Details & Text Messaging Practices

If you choose to communicate with us via text message, the following practices apply:

• How to Opt-In: End users opt in to receive text messages by visiting our website, entering their phone number into our contact or booking forms, and explicitly checking the consent box indicating their agreement to receive SMS messages from Head Spa Temecula. Consent to receive text messages is completely voluntary and is not required as a condition of purchasing any goods or services.

• Message Purpose & Frequency: Messages are sent to provide appointment confirmations, booking updates, reminders, customer service responses, and optional promotional offers. Message frequency varies.

• Rates: Message and data rates may apply.

• How to Get Help: Reply with the keyword HELP to any of our text messages for assistance, or contact us directly at [email protected] or +1 951-501-3708.

• How to Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. You will receive one final confirmation message stating you have been unsubscribed, and you will not receive further text messages from us.

4. Strict "No Sharing" Statement for SMS Data

We do not sell your personal information for monetary compensation. We may share general information with trusted third parties who help us operate our business (e.g., payment processors, hosting providers).

CRITICAL SMS CONSENT EXCEPTION: Regardless of the above, mobile information, including text messaging originator opt-in data and consent, will not be shared with any third parties, affiliates, or business partners for marketing or promotional purposes. Any information shared with third-party service providers is strictly for the purpose of providing customer service or delivering the messages you have requested, and they are prohibited from using your information for any other purpose.

5. Cookies and Data Security

We use cookies to improve website functionality and analyze website traffic. You can control cookies through your browser settings. We implement reasonable administrative, technical, and physical safeguards designed to protect your information and secure your data. However, no method of electronic transmission is completely secure.

6. Your Privacy Rights & Contact Us

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, or opt out of targeted advertising. If you have questions about this Privacy Policy or would like to update your info or unsubscribe from communications, please contact us:

Head Spa Temecula

27485 Ynez Rd, Suite #3, Temecula, CA 92591

Phone: +1 951-501-3708

Email: [email protected]

Website: www.headspatemecula.com